At Your Daily Essentials Store, we strive to provide a smooth and efficient shopping experience, including clear information about our shipping and return policies. Please review the following details on shipping options, timeframes, and return procedures.
1. Shipping Policy
Processing Time:
Orders are processed within 1-3 business days. Once processed, you will receive a confirmation email with your tracking details.
Shipping Methods and Costs:
We offer various shipping options to meet your needs. Shipping fees and estimated delivery times will be calculated and displayed during checkout, based on your location and the shipping method selected.
Domestic Shipping:
- Standard Shipping: Estimated 5-7 business days.
- Expedited Shipping: Estimated 2-4 business days.
International Shipping:
Currently, we only ship within the United States. We do not offer international shipping at this time.
Shipping Delays:
While we aim to meet estimated delivery times, delays may occur due to factors outside our control, such as carrier issues, weather conditions, or peak holiday periods. We are not responsible for shipping delays but will assist in tracking any delayed shipments.
2. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package’s status on our Order Tracking page or through the carrier’s website.
3. Return Policy
We want you to be completely satisfied with your purchase. If you are not, we offer returns under the following conditions:
Eligibility for Returns:
- Items must be returned within 30 days of the delivery date.
- Items must be unused, in their original packaging, and in resellable condition.
- Certain items, such as final sale items, gift cards, and personal care products, are non-returnable.
Return Process:
- Contact our customer support team at support@yourdailyessentialsstore.com to initiate a return. Please include your order number and reason for the return.
- Our team will provide you with a return authorization and instructions on where to send your item(s).
- Ship the item(s) back to the address provided. We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 5-10 business days.
- Shipping costs are non-refundable, and you will be responsible for paying the return shipping costs, unless the item was received damaged or incorrect.
Exchanges:
We currently do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order for the replacement.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receiving the order at support@yourdailyessentialsstore.com with a photo of the item and a description of the issue. We will resolve the issue promptly by providing a replacement or refund.
5. Contact Us
For any questions about shipping or returns, please contact:
Your Daily Essentials Store
Email: support@yourdailyessentialsstore.com
Phone: +1 302 520 6740